ESCO Privacy Policy

Protecting your private information is our priority. The Statement of Privacy applies to Esco Institute and governs data collection and usage. For the purpose of this Privacy Policy, unless otherwise noted, all references to Esco Institute include Esco Group and HVAC Excellence. By using the Esco website, you consent to the data practices described in this statement.


Collection of Personal Data

In order to better provide you with products and services offered on our site, Esco may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number
  • Email Address
  • Social Security Number

If you use and/or purchase Esco’s products and services, we collect billing and credit card information. The information is used for identification purposes and/or to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services on this Site. This may include: (a) registering for an account on our site, (b) taking an examination, (c) signing up for special offers from selected third parties; (d) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. We will use for your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We may also gather additional information in the future.


Use of your Personal Information

Esco collects and uses your personal information to deliver the services you have requested. Esco may also use your personal information to inform you of other products or services available from Esco and its affiliates.


Tracking User Behavior

Esco may keep track of the websites and pages our users visit within Esco, in order to determine what Esco services are the most popular. This data is used to deliver customized content and advertising within Esco to customers whose behavior indicates they are interested in a particular product or service.


Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Esco. This information can include: your IP address, browser type, domain names, access times and referring website address. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Esco website.


Use of Cookies

The Esco website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web servicer in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the Esco services and/or websites you visit.


Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statement of any other site that collects personally identifiable information.


Security of your Personal information

Esco secures your personal information from unauthorized access, use, or disclosure. Esco uses the following method/s for this purpose: SSL Protocol.

We strive to take appropriate security measures to protect against unauthorized access or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.


Children Under Thirteen

Esco does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.


Email Communication

From time to time, Esco may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from Esco, you may opt out of such communications by following the unsubscribe instructions in the email.


External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.


Changes to this Statement

Esco reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your (a) acknowledgement of the modified Privacy Policy and (b) agreement to abide and be bound by that Policy.


Contact Information

Esco welcomes your questions or comments regarding this Statement of Privacy. If you have any questions, please contact Esco by phone at 1-800-726-9696 or by email at customerservice@escogroup.org.